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Transcription

FromUsers can turn spoken content into text transcripts so you can search, quote, and analyze faster in the Responses tab.

SourceStudy types
Audio response questionsSurveys, usability tests, in-product surveys
Video response questionsSame
Participant recordingsUsability tests (camera/mic)
Screen recordingsUsability tests (when audio track exists)

Transcription runs when the feature is enabled on your deployment and AI/speech-to-text is configured.

  1. Open ResultsResponses
  2. Expand a participant row
  3. Open the recording or audio/video answer
  4. View the transcript alongside playback controls

Question-level timestamps may align transcript text with recording position for usability sessions.

  • Automatic — queued after upload when study settings and account keys allow
  • Retry — use controls in results if a job failed
  • Status — check pending vs completed in the UI where shown
  • Ask clear audio questions; background noise reduces quality.
  • For usability tests, mention in consent that sessions may be recorded and transcribed.
  • Use transcripts with AI summaries for faster thematic review.

Transcription sends audio to a speech provider (e.g. AssemblyAI or OpenAI, depending on deployment). Include this in participant-facing privacy text.