Message tracker
Message Tracker (/distribution/message-tracker) shows outbound email campaigns tied to your studies.
What you can see
Section titled “What you can see”For each sendout or message row (depending on UI filters):
| Metric | Description |
|---|---|
| Sent | Messages accepted by SendPulse |
| Delivered | Confirmed delivery |
| Opened | Tracking pixel fired |
| Clicked | Link in email clicked |
| Bounced | Hard/soft bounce events |
Filter by study, status, or date range where the UI provides filters.
How tracking works
Section titled “How tracking works”- Sendout creates recipient rows with unique tracking IDs.
- Email HTML includes a tracking pixel and wrapped links.
- SendPulse sends delivery events back to FromUsers.
- Open/click hits update recipient status.
Using data effectively
Section titled “Using data effectively”- Low open rate → test subject lines and sender reputation
- Low click rate → clarify CTA and place link above the fold
- High bounce rate → clean sample lists before next send
Privacy
Section titled “Privacy”Tracking requires disclosure in participant communications where regulations apply (e.g. GDPR legitimate interest or consent).