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Creating an in-product survey

  1. Click In-Product Surveys in the top navigation.
  2. Click New/in-product-surveys/new.
  3. You enter the builder at /in-product-surveys/{id}/edit.

In-product surveys use a configure-first flow (less wizard steps than surveys/tests).

  1. Build — add at least one question.
  2. Build panel (in-product settings) — set display mode, targeting URL, and at least one trigger.
  3. Configure — title and workspace.
  4. Integration Guide — copy the script tag with your API key.
  5. Set status to Live.
  6. Install the script on your site and test on a matching URL.
StatusBehavior
Inactive (DRAFT)Not returned to SDK for live display
Live (ACTIVE)Eligible for SDK after targeting/trigger rules pass

Also supported in API: PAUSED, COMPLETED, ARCHIVED.

/in-product-surveys/{id}/embed — embed snippet and testing tools for a single survey.

  • Preview tab or /in-product-surveys/{id}/preview
  • Iframe test page /in-product-surveys/{id}/iframe
  • SDK debug mode in FromUsers.init() (see Integration Guide)