Compare study types

FromUsers supports three study types. All share pages, sections, questions, conditional logic, variables, branding, and translations — but each type adds specialized behavior.

At a glance

	Survey	Usability test	In-product survey
Best for	Questionnaires, NPS, market research	Prototype tasks, UX validation	Feedback inside your live product
Participant entry	Shareable link, email, Prolific	Shareable link, email, Prolific	JavaScript SDK + iframe
Prototype tasks	No	Yes (Figma, ProtoPie, XD, URL)	No
Screen recording	No	Optional	No
Display in app	No	No	Modal, banner, embedded, toast
Triggers	No	No	Time on page, clicks, scroll, exit intent, custom events
Editor tabs	Configure, Build, Logic, Brand, Preview	+ Assets & Media	+ Integration Guide
Status options	Live, Draft, Paused, Closed	Same	Live / Inactive
Results URL slug	surveys	tests	in-product-surveys

Surveys

Use when participants complete a standalone questionnaire outside your product (or via a link you send).

Strengths:

• Full library of question types except usability-only tasks
• Email distribution and Prolific recruitment
• Multilingual studies with translation UI
• Partial save and multiple-response controls in Configure

Create: /surveys/new → creation wizard (languages, details, team) → /surveys/{id}/edit

Usability tests

Use when participants interact with a prototype while completing tasks you define.

Strengths:

• Interactive task types: goal-based task, free exploration, first-click, 5-second test, preference test
• Assets & Media tab for Figma, ProtoPie, Adobe XD, and uploaded prototypes
• Recording and tracking — screen and/or participant recording
• Allowed devices — restrict desktop, tablet, or mobile
• ProtoPie player proxied through the API for embedded prototypes

Create: /usability-tests/new → wizard (languages, template, prototypes, groups, team) → /usability-tests/{id}/edit

Participants may be asked for recording permissions before starting.

In-product surveys

Use when feedback should appear inside your website or web app for logged-in or anonymous users.

Strengths:

• Display modes: modal, banner, embedded, toast
• Page targeting — URL contains, equals, starts with, regex, URL parameters
• Triggers — time on page, element click/hover/input, scroll depth, exit intent, custom JS events
• Frequency caps — once ever, once per session, or custom interval
• Quarantine — minimum time between surveys
• Integration Guide tab with embed code and SDK examples

Create: /in-product-surveys/new → /in-product-surveys/{id}/edit

Distribution is via Embed (/in-product-surveys/{id}/embed), not email links.

Shared builder features

All three types use:

• Page builder — pages, sections, question blocks, page breaks
• Logic & Variables — branching, display logic, computed variables
• Brand tab — colors, logo, fonts; link to org branding template
• Preview — in-editor and full-page preview routes
• Translations page — open Translations from the study list for each language

Choosing the right type

Your goal	Recommended type
Customer satisfaction / NPS after support	Survey (email link) or in-product (post-action trigger)
Test a Figma checkout flow	Usability test
”Rate this feature” on /settings	In-product survey with URL targeting
Card sort or tree test	Survey or usability test (both support IA question types)
Panel recruitment at scale	Survey or usability test + Prolific

Next steps

• Create a survey
• Create a usability test
• In-product surveys overview